Troubleshooting
Problem
I used Guardium's 'accessmgr' user to login GUI and tried to check the "User Management" tab. However, the "User Management" page always returned "Error retrieving Portal Page: null".
Symptom
Login to Guardium GUI using 'accessmgr' user. The 'Access' > 'User Management' tab always returns:
Error retrieving Portal Page: null.
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Appliances","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.0;10.0.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21994901