Troubleshooting
Problem
When user tries to upload files on Cognos Analytics, after selecting the file, the cognos server shows an error: Error 404: javax.servlet.ServletException:java.io.FileNotFoundException: SRVE0190E: File not found: /v1/base_modules/files.
Symptom
1. Click on Upload Files -->Browse and select a file (either .csv or .xlsx), post that it loads for few seconds and then shows below error.
2. p2pdmessages.log shows below error:
com.ibm.ws.webcontainer.extension W SRVE0190E: File not found: /v1/version/config
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
13 January 2026
UID
swg21994594