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Guardium Data Protection Subscription (DPS) used for Vulnerability Assessment (VA) upload failing on appliance with p700 installed

Troubleshooting


Problem

When attempting to upload a DPS file in the GUI using Admin Console -> Configuration -> Customer Uploads, it is failing with error messages: Error Updating Group Members From Master: Can not Get groups descriptions to Add. Table 'TURBINE.MASTER_GROUP_DESC' doesn't exist Error Updating Group Members From Master: Can not Get members to Add. Table 'TURBINE.MASTER_GROUP_MEMBERS' doesn't exist

Symptom

When viewing Guardium Monitor -> Scheduled Jobs Exceptions in the GUI, the following error messages will show:

Error Updating Group Members From Master: Can not Get groups descriptions to
Add. Table 'TURBINE.MASTER_GROUP_DESC' doesn't exist

Error Updating Group Members From Master: Can not Get members to Add. Table
'TURBINE.MASTER_GROUP_MEMBERS' doesn't exist

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"9.0;9.1;9.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21994445

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