IBM Support

Known limitation: Case creation fails if external documents are selected in the Split Case wizard

Troubleshooting


Problem

A case can contain documents from a repository other than the case management repository. However, if you attempt to split a case and add those external documents to the new case, the Split Case operation fails to create the new case.

[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21987232