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Opening DOORS URL in web browser fails with page cannot be found error

Troubleshooting


Problem

Opening IBM Rational DOORS URL in Web browser results in "Page cannot be found" error.

Symptom

The address in the browser is changed to URL like:
http://<server>:8080/doors/redirector/?urn=urn:rational::1-54ec091e694e28c7-P-00003180

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.6;9.6.0.1;9.6.0.2;9.6.0.3;9.6.0.4;9.6.0.5;9.6.1;9.6.1.1;9.6.1.2;9.6.1.3;9.6.1.4;9.6.1.5;9.6.1.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21987000