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Misc ELAN-related error during Modeler Desktop start up

Troubleshooting


Problem

When starting the IBM SPSS Modeler Desktop application, an error message is displayed: ============================== License Error: Miscellaneous ELAN-related error. Error sub-code: 4 ==============================

Symptom

Starting Modeler Desktop when using a Concurrent User License will bring up the Misc ELAN-related error message.
When clicking 'OK', error message is acknowledged and Modeler Desktop does not start.

[{"Product":{"code":"SS3RA7","label":"IBM SPSS Modeler"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Modeler","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21986738