PM54043: Job reports successful execution, but job steps are stuck in Pending

APAR status

• Closed as program error.

Error description

• Customer has 3 schedules that intermittently fail to run.?The
  job itself, which normally takes a few minutes to run all the
  steps, will report Success within a few seconds.?However, the
  Steps are all marked Pending.??Checking SDS trace, the
  error:?CNC-BAL-0509 One or more errors have occurred. Your
  request could not be fully processed.Transaction (Process ID
  310) was deadlocked on lock resources with another process and
  has been chosen as the deadlock victim. Rerun the transaction.?
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to Cognos BI Server 10.2                             *
  *  or  Upgrade to IBM Cognos Business Intelligence 10.1.1 Fix  *
  * Pack 2                                                       *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG ADMINISTRAT

• Fixed component ID

  5724W12AD

Applicable component levels

• RA11 PSN

     UP