IBM Support

Can not run Cognos reports from the Web Console

Troubleshooting


Problem

The Web Console is saying Cognos is not available but from the SWING GUI Console Reports can be run. The Web Console is also reporting the Event Processor is down, but the SWING GUI Console is available.

Symptom

Web Console is not fully functional

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 December 2019

UID

swg21984116