Troubleshooting
Problem
The Web Console is saying Cognos is not available but from the SWING GUI Console Reports can be run. The Web Console is also reporting the Event Processor is down, but the SWING GUI Console is available.
Symptom
Web Console is not fully functional
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.1","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 December 2019
UID
swg21984116