IBM Support

Differential and incremental backups fail with Exchange writer error

Troubleshooting


Problem

IBM Spectrum Protect for Mail Data Protection for Exchange differential and/or incremental backup failure with ANS1327W

Symptom

ANS1327W The snapshot operation for 'EXCHANGEDAG\Microsoft Exchange Writer\{76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}\MailboxDatabase101\4e017f4e-64f1-4fa6-9efc-791cfb7a601f' failed with error code: -1.

[{"Product":{"code":"SSERBW","label":"IBM Spectrum Protect for Mail"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Protection for MS Exchange","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.1.3;7.1.4;7.1.6","Edition":"","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21984038