IBM Support

Problems installing NMA agent (N4 agent) on Linux x86-64

Troubleshooting


Problem

The installation of NMA agent from package ITM for Virtual Environment V7.2.0.3 is failing with both remote or local installation on Linux x86-64.

Symptom

1) The import of the whole bundle using command:
/opt/IBM/ITM/bin/tacmd addbundles -i <inst_media>/ITMfVE_Agents/unix

will fail with message:

Unable to find bundle prerequisite: ci 06.22.04.000 li6263

--

2) Even if you succeed in importing the bundle, the remote deploy of N4 agent on a Linux X86_64 fails because the installer recognizes the target node as a 64bit while the agent comes with a different architecture (li6263).

--

3) If you try to install the ITM for VE agents locally on a Linux x86_64, the usual installation procedure does not work for the same reason of point 2.
The installer recognizes the target node as a 64bit platform and the agents are 32bit and so it does not show the expected list of agents.

[{"Product":{"code":"SS9U76","label":"Tivoli Monitoring for Virtual Environments"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.2.0.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
17 June 2018

UID

swg21983839

Page Feedback