IBM Support

Steps to configure Operations Center HUB Server if intial connection doesn't work

Troubleshooting


Problem

It is possible that for unknown reasons the initial connection to Operations Center, after installation, doesn't work and so it is not possible to designate the HUB Server.

Resolving The Problem

Run the following commands to manually configure the HUB Server:

- open the Server Administrative Command Line (dsmadmc), login as a sys admin, and run these commands:


REGISTER ADMIN IBM-OC-SERVER1 <password> AUTH=LOCAL
 GRANT AUTHORITY IBM-OC-SERVER1 CL=SYS
 SET STATUSREFRESHINTERVAL 2
 SET STATUSRETENTION 48
 SET ALERTACTIVEDURATION 480
 SET ALERTINACTIVEDURATION 480
 SET ALERTCLOSEDDURATION 60
 SET STATUSATRISKINTERVAL TYPE=AP INTERVAL=24
 SET STATUSATRISKINTERVAL TYPE=VM INTERVAL=24
 SET STATUSATRISKINTERVAL TYPE=SY INTERVAL=24
 SET STATUSSKIPASFAILURE YES TYPE=AP
 SET STATUSSKIPASFAILURE YES TYPE=VM
 SET STATUSSKIPASFAILURE YES TYPE=SY
 SET STATUSMONITOR ON
 SET ALERTMONITOR ON
 SET MONITORINGADMIN IBM-OC-SERVER1

***Note: these are the defauls settings. They can be changed anytime by accessing "Global Settings" from Operations Center or by running the UPDATE <parameter> commands.***


- The second part is creating the "serverConnection.properties" file.
Create the file in the
<installation_dir>/ui/Liberty/usr/servers/guiServer directory, where installation_dir represents the directory in which the Operations Center is installed. For example:
  • AIX and Linux systems: /opt/tivoli/tsm/ui/Liberty/usr/servers/guiServer
  • Windows systems: c:\Program Files\Tivoli\TSM\ui\Liberty\usr\servers\guiServer


and put this text into the file (make sure that port and address are correct comparing to the configuration in place):

#TSM Server Properties File
SERVER_PORT=1500
OC_IS_REST_ENABLED=false
SERVER_USE_SSL=false
SERVER_ADMIN_PASSWORD_DECRYPTED=xxxxx
**NOTE: where xxxxx is the password in plain text specified when the "REGISTER ADMIN IBM-OC-SERVER1..." command has been issued **
SERVER_USE_TLS12_ONLY=false
SERVER_ADDRESS=<ipaddress of HUB Server>
SERVER_ADMIN=IBM-OC-SERVER1


- Restart the Operations Center and verify if the HUB server and above settings are all in place

[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Supported Versions","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21983376