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Guardium S-TAP not sending any traffic

Troubleshooting


Problem

Guardium S-TAP not sending any traffic after upgrading the STAP revision.

Symptom

No data in GUI reports from the monitored DB and/or no packets when the "guard_ktap_stat get" is invoked in the KTAP directory on the monitored DB server.

For example:


    [root@DB current]$ pwd
    /usr/local/guardium/modules/KTAP/current
    [root@DB current]$ ./guard_ktap_stat get
    KTAP Version 9.0.0_r81265_v90_1
    total packets so far = 0
    total 0-16 bytes packets so far = 0
    total 16-4k bytes packets so far = 0
    total 4k-16k bytes packets so far = 0
    total 16k-32k bytes packets so far = 0
    total 32k+ bytes packets so far = 0
    total packet drops so far = 0
    total bytes  so far = 0
    total bytes dropped so far = 0
    items in queue = 0
    free requests = 128
    requests pending = 0
    maximum concurrent requests = 128
    total packets ignored= 0
    total bytes ignored = 0
    total response packets ignored= 0
    total response bytes ignored = 0
    total buffer init = 0
    ioctl requests= 0
    khash entry count = 8192
    ktap buffer size = 4194304
    time since last reset in seconds = 1210694
    ktap started = 1

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium S-TAP","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.0;10.0.1;9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21982325