IBM Support

PM95998: [wi 278105] Documentation on running Tomcat as a service for minimum and maximum JVM heap settings is incorrect

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Documentation on running Tomcat as a service for minimum and
    maximum JVM heap settings is incorrect
    
    
    CLM 4.0.x
    Windows CLM Servers
       Configuring Tomcat as a Service
    
    
    
    Problem Description:
    
    The following URL documents how to configure Tomcat as a
    Service:
    
    http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m3/index.jsp?re=1?
    topic=/com.ibm.jazz.install.doc/topics/t_run_rqm64_win_service.h
    tml?scope=null
    
    However, on step 8), the following recommendation is incorrect
    for setting the minimum and maximum JVM heap settings within the
    Java Options text field:
    
    -DJAZZ_HOME=file:///C:/PROGRA~1/IBM/JazzTeamServer/server/conf
    -Djava.awt.headless=true
    -Dorg.eclipse.emf.ecore.plugin.EcorePlugin.doNotLoadResourcesPlu
    gin=true
    -Dcom.ibm.team.repository.tempDir=C:\Program
    Files\IBM\JazzTeamServer\server\tomcat\temp
    -Djazz.connector.sslProtocol=SSL_TLS
    -Djazz.connector.algorithm=IbmX509
     -Dlog4j.configuration=file:///C:/PROGRA~1/IBM/JazzTeamServer/se
    rver/conf/startup_log4j.properties
     -Xmx4g    ?---   INCORRECT
     -Xms4g    ?---   INCORRECT
     -Xgcpolicy:gencon
    
    Based on the following Apache Tomcat documentation, the settings
    should be made on the 'Java' Tab, under the 'Initial memory
    pool' and 'Maximum memory pool' setting:
    
    http://tomcat.apache.org/tomcat-7.0-doc/windows-service-howto.ht
    ml
    
    
    Workaround:  Set the Initial and Maximum memory pool settings
    within the Java Tab entries and not within the Java Options
    field text.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    Documentation on running Tomcat as a service for minimum and
    maximum JVM heap settings is incorrect
    

Problem conclusion

  • Corrected description:
    9. In Initial memory pool and Maximum memory pool, change
    the pool size to 4096.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM95998

  • Reported component name

    RATL TEAM CONCE

  • Reported component ID

    5724V0400

  • Reported release

    403

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-08-28

  • Closed date

    2014-01-02

  • Last modified date

    2014-01-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RATL TEAM CONCE

  • Fixed component ID

    5724V0400

Applicable component levels

  • R403 PSN

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSCP65","label":"Rational Team Concert"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0.3","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
02 January 2014