PM93954: SELECT DELIVERY METHOD EMAIL - REFRESHES WHEN DATA SOURCE HAS MULTIPLE CONNECTIONS

APAR status

• Closed as program error.

Error description

• A report is set up with a data source that has multiple data
  source connections configured.??When running this report in
  Cognos connection, if the report runs for long enough, the user
  is prompted with the:??"Instead of waiting, you can select a
  delivery method to run the report in the background.?Select a
  delivery method."??Upon clicking the link, and selecting "Email
  report", a pop-up appears for the user to author an
  email.??While the user is authoring an email for the delivery
  method, the page will refresh after a certain period (30 secomds
  in my case) while report is still running in the background and
  the user again views the "Select a delivery method."
  pop-up.??Clicking this link and "Email report" again opens the
  email authoring pop-up but all changes from the previous email
  authoring activity have been lost.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
  * 1                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG VIEWER

• Fixed component ID

  5724W12CV

Applicable component levels

• RA21 PSN

     UP