Troubleshooting
Problem
Cannot start "IBM OpenPages GRC - Global Search" service successfully.
Symptom
When IBM OpenPages GRC Platform global search is installed on the same server as the database server, and the OS is being rebooted, in some rare cases, "IBM OpenPages GRC - Global Search" service will report successful start, but in reality, it may be in an unstable state. This can also happen if global search and database sever are on their own server box and both servers are being rebooted at the same time.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSFUEU","label":"IBM OpenPages with Watson"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2;8.0","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS4PJS","label":"IBM OpenPages on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21972998