Troubleshooting
Problem
Installing UNIX GIM from the command line fails even though there is a message at the end saying "Installation completed successfully". On the command line there are errors like: mv: config.all.11203: cannot access: No such file or directory cp: cannot access *.tar.gz*: No such file or directory
Symptom
Example output from the installer with the error:
[root@dbserver] ./guard-bundle-GIM-9.0.0_r48064_v90_1-hpux-B.11.31-hpux-ia64.gim.sh -- --dir
/opt/guardium --sqlguardip 10.1.1.1 --tapip 10.2.2.2 --perl /usr/bin/
Verifying archive integrity... All good.
Uncompressing Guard BUNDLE-GIM Installer....
guard-BUNDLE-GIM-9.0.0_r48064_v90_1-hpux-B.11.31-hpux-ia64.gim
guard-GIM-9.0.0_r48064_v90_1-hpux-B.11.31-hpux-ia64.gim
guard-INIT-9.0.0_r48064_v90_1-hpux-B.11.31-hpux-ia64.gim
guard-SUPERVISOR-9.0.0_r48064_v90_1-hpux-B.11.31-hpux-ia64.gim
guard-UTILS-9.0.0_r48064_v90_1-hpux-B.11.31-hpux-ia64.gim
mv: config.all.11203: cannot access: No such file or directory
cp: cannot access *.tar.gz*: No such file or directory
cat: Cannot open config.all: No such file or directory
cat: Cannot open config.all: No such file or directory
Installing modules ....
Installation completed successfully
The example is for GIM-9.0.0_r48064 on HPUX but the same issue can happen with any GIM version or OS. The number in:
config.all.11203
may also be different in different cases.
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"10.0;8.2;9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21972824