IBM Support

Unable to start/stop the DataStage server engine or log in to DataStage clients

Troubleshooting


Problem

The uv -admin -start and uv -admin -stop commands no longer run properly, and DataStage clients cannot log in.

Symptom

1) The uv -admin -start and uv -admin -stop commands report an error that starts with

uv: unable to exec

2) Attempted logins from DataStage clients display the following message

Failed to connect to Information Server Engine: hostname:port, project: project

(The RPC failed (81009))

[{"Type":"MASTER","Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSVSEF","label":"IBM InfoSphere DataStage"},"ARM Category":[{"code":"a8m50000000L0wRAAS","label":"DataStage-\u003EEngine Config and Management-\u003EDataStage Startup and Shutdown"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]

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Document Information

Modified date:
25 April 2025

UID

swg21971351