Troubleshooting
Problem
When using Teradata ATAP to send packets to the Guardium Appliance sniffer, a Guardium report may show unexpected or inconsistent results. The problem could originate from KTAP or ATAP. To diagnose the issue, collect specific ATAP logs.
Symptom
The following scenarios may be observed
- Unable to capture failed logins from Teradata SQL Assistant client tool using TCP. (No issue with successful login.)
- Inconsistent DB username for successful and unsuccessful logins.
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"10.0;10.0.1;10.1;8.2;9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21971324