PM85581: The load window will freeze when a report is opened from Business Insight via the "Do More" menu

APAR status

• Closed as program error.

Error description

• A user is part of the Cognos role 'Author' and has permissions
  to access Business Insight. However he has no permissions to
  open packages within any studio. When this user creates a
  dashboard via Business Insight, then the user can use the "Do
  More" button in the widget menu. The intention of the "Do More"
  button is to open the widget content within Business Insight
  Advanced, which he cannot access based on his permissions.  When
  the user selects this "Do More" button, a load window appears,
  and the browser window freezes. The user also needs to restart
  the browser or close the browser window, in order to continue.
  It is expected, that the user cannot enter Business Insight
  Advanced through the "Do More" button. However a message should
  be displayed that the user does not have permissions for the
  studio.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All Users                                                    *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack  *
  * 1 or IBM Cognos Business Intelligence 10.1.1 Fix Pack 3      *
  *  or                                                          *
  * Upgrade to IBM Cognos Business Intelligence 10.2.0 Fix Pack  *
  * 4                                                            *
  ****************************************************************
  

Problem conclusion

• Code Fix
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  COG WRKSPC

• Fixed component ID

  5724W12BI

Applicable component levels

• RA21 PSN

     UP