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OFTP - The protocol version requested is recognized but not supported

Troubleshooting


Problem

OFTP Inbound communication doesn't work for one TP that uses TLS1.2 Each time the TP tries to send a file the following message is raised in Perimeter.log : "[2015-02-13 00:11:09.632] ERROR <1551694243> [1423782669632] FATAL Alert:PROTOCOL_VERSION - The protocol version requested is recognized but not supported. Description: ServerState: No protocol agreed upon" No entries for this inbound communication in OdetteFTP.log

Symptom

OFTP Inbound communication doesn't work for one TP that uses TLS1.2

Each time the TP tries to send a file the following message is raised in Perimeter.log :
"[2015-02-13 00:11:09.632] ERROR <1551694243> [1423782669632] FATAL
Alert:PROTOCOL_VERSION - The protocol version requested is recognized
but not supported.
Description: ServerState: No protocol agreed upon"

No entries for this inbound communication in OdetteFTP.log

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Adapters","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.5;5.2.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
25 February 2019

UID

swg21970884