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PM81427: ETL Data Collection fails with SAXParseException: Content is not allowed in prolog.

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APAR status

  • Closed as documentation error.

Error description

  • Abstract: Reportable REST HTTP response returns XML with ANSI
    encoding instead of UTF-8
    
    Problem: The Reportable REST HTTP response is set to UTF-8 but
    the XML declaration is excluded. As a result the XML is encoded
    in ANSI (and missing the UTF-8 header), which then fails to be
    parsed in the JDBC driver. This throws a sax parser exception in
    the driver and ultimately the ETL run fails.
    
    Local fix:
    There is no known workaround at this time.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    ETL Data Collection fails with SAXParseException: Content is
    notallowed in prolog.
    

Problem conclusion

  • The feature works as designed. There was a missing step in
    setup that was not included in documentation.
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM81427

  • Reported component name

    RATL QUALITY MG

  • Reported component ID

    5724V1000

  • Reported release

    401

  • Status

    CLOSED DOC

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2013-01-25

  • Closed date

    2013-03-18

  • Last modified date

    2013-03-18

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSR27Q","label":"Rational Quality Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"4.0.1","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Document Information

Modified date:
18 March 2013