Troubleshooting
Problem
IBM Content Collector for SAP (ICCSAP) cannot be started when connecting to a non-default Content Manager OnDemand (CMOD) instance.
Symptom
ICCSAP does not start if an archive name is used instead of the hostname for the archive configuration. The archive name has been correctly defined in the ars.ini which is the main CMOD configuration file, as described in the following IBM Knowledge Center Link:
During the startup of ICCSAP, the following error is displayed in the ICCSAP trace:
14:41:42.303 10/20 [13613] odapi.c [ 1392]: OD_Init(): returning from ODCS.init() with iRC = 3 (basic duration=127.423)
14:41:42.304 10/20 [13613] odapi.c [ 1401]: OD_Init(): init() failed with RC=3
14:41:42.304 10/20 [13613] odapi.c [ 1509]: OD_ErrorHandling(): entering with handle=23886016, error=3
14:41:42.304 10/20 [13613] odapi.c [ 1528]: OD_ErrorHandling(): function 'init' - error='
10/20/15 14:39:34 : ARS4806I Initializing arscmnst. Version: 9.5.0.0
10/20/15 14:39:34 : ARS6822I Attempting login for userid 'admin' on server 'ARCHIVE123' ...
10/20/15 14:41:42 : ARS2086E Connection cannot be established for the ARCHIVE123 server
10/20/15 14:41:42 : ARS6081E Login unsuccessful'
14:41:42.304 10/20 [13613] odapi.c [ 1541]: OD_ErrorHandling(): error=3 is set to CS_RC_OD_ERROR (-262)
14:41:42.304 10/20 [13613] odapi.c [ 1556]: OD_ErrorHandling() leaving with iRC = CS_RC_OK (0)
14:41:42.304 10/20 [13613] odapi.c [ 1428]: OD_Init(): leaving with RC=CS_RC_OD_ERROR (-262) (duration=127.423)
14:41:42.304 10/20 [13613] clientod.c [ 3305]: init_host_session(): failed to logon host='ARCHIVE123', user='admin', password='', handle=23886016 with RC=-262
14:41:42.305 10/20 [13613] clientod.c [ 3316]: init_host_session(): leaving with iRC=CS_RC_OD_ERROR (-262) - handle=23886016
[{"Product":{"code":"SSRW2R","label":"IBM Content Collector for SAP Applications"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"4.0.0;3.0.0.2;3.0.0.1;3.0.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21969124