Troubleshooting
Problem
A user tries to download data in Work Execution and the following error occurs: Http request failed: java.net.SocketTimeoutException: Read timed out
Symptom
If you are receiving intermittent errors on the device trying to download data and have a slower Maximo server, you might be experiencing a timeout between the MobileFirst (Worklight) and Maximo server in the OSLCGenericAdapter.
[{"Product":{"code":"SSPJLC","label":"Maximo Anywhere"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5;7.5.1;7.5.1.1;7.5.1.2;7.5.2;7.5.2.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21968960