Troubleshooting
Problem
The engine became slower to process requests therefore client applications are also taking longer to respond in due time. The logs shows many errors like the ones below: ERROR engine.logic.AbstractEngineLogic: doUserAuthentication: LoginException caught javax.security.auth.login.LoginException: com.initiatesystems.orm.exception.InvalidResourceUsageException: ; uncategorized SQLException for SQL []; SQL state [null]; error code [0]; Cannot get a connection, pool error Pool exhausted; nested exception is org.apache.commons.dbcp.SQLNestedException: Cannot get a connection, pool error Pool exhausted
[{"Product":{"code":"SSLVY3","label":"Initiate Master Data Service"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0.0;10.1.0;9.5.0;9.7.0;Version Independent","Edition":"Edition Independent","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21902991