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Security Bulletin: IBM Tealeaf Customer Experience may be affected by a vulnerability in the Apache HTTP server (CVE-2014-0226).

Created by Charles Hornig on
Published URL:
https://www.ibm.com/support/pages/node/261175
261175

Security Bulletin


Summary

IBM Tealeaf Customer Experience may be affected by a vulnerability in the Apache HTTP server, caused by an error in the mod_status module.

Vulnerability Details

CVEID: CVE-2014-0226

DESCRIPTION:

IBM Tealeaf Customer Experiences PCA uses the Apache HTTP server to render its web console. Apache HTTP Server is vulnerable to a heap-based buffer overflow, caused by an error in the mod_status module when handling the scoreboard. By sending a specially-crafted request, a remote attacker could overflow a buffer and execute arbitrary code on the system or cause the application to crash.


CVSS Base Score: 7.5
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/94678 for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:L/Au:N/C:P/I:P/A:P)

Affected Products and Versions

IBM Tealeaf Customer Experience : v8.0-v9.0.0

Remediation/Fixes

Customers can update the mod_status of the Apache server with the Apache provided fixes by following these steps:

  1. Apply the fix pack below.
  2. Edit the Apache server's httpd.conf file for the PCA located in:
         <PCA base install directory>/etc/httpd.conf
  3. Locate the following conf line and delete it:
         LoadModule status_module          libexec/mod_status.so
  4. Save the changes
  5. Restart the PCA web console by running the following command from the command shell:
         tealeaf restart httpd
Product
VRMF
Remediation/First Fix
IBM Tealeaf Customer Experience
9.0.0, 9.0.0A
You can contact the Technical Support team for guidance.
IBM Tealeaf Customer Experience
8.8
https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=8.8_IBMTealeaf_PCA-3625-4_SecurityRollup_FixPack
IBM Tealeaf Customer Experience
8.7
https://www.ibm.com/support/entry/portal/search_results?sn=spe&filter=keywords:ibmsupportfixcentralsearch&q=8.7_IBMTealeaf_PCA-3615-4_SecurityRollup_FixPack
IBM Tealeaf Customer Experience
8.6 and earlier
You can contact the Technical Support team for guidance.
For v9.0.0, 9.0.0A, and versions before v8.7, IBM recommends upgrading to a later supported version of the product.

Workarounds and Mitigations

The PCA web console's Apache server remediation fix for the Apache HTTP Server mod_status buffer overflow vulnerability is to remove the loading of the mod_status module from the Apache server as it isnt needed by the PCA,

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References

Complete CVSS v2 Guide
On-line Calculator v2

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Related Information

IBM Secure Engineering Web Portal
IBM Product Security Incident Response Blog

Change History

10 June 2016: Updated Fix Central links
29 April 2015: Update to correct typographical error in description, no substantive change
27 April 2015: Original Copy Published

*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin.

Disclaimer

Review the IBM security bulletin disclaimer and definitions regarding your responsibilities for assessing potential impact of security vulnerabilities to your environment.

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Document Information

Modified date:
16 June 2018

UID

swg21715535

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