Troubleshooting
Problem
Individual loggers are not listed in the Logging application for the crontask logger, but the loggers exist in the maxlogger table in the database.
Symptom
In the Logging application, when you create a new logger under crontask and select one of AssetReconTicketWO, TloamPromote, KPICronTask, LDAPSYNC, EmailListnerCron, REPORTSCHEDULE, ReconciliationCronTask or TloamSwkbtCronTask from the Detail Menu, the error message BMXAA4129E - Record already exists for key=log4j.logger.maximo.crontask.<logger>. Ensure that the key value for the given record is unique. appears.
[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"System Related","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"7.1;7.1.1;7.5;7.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
swg21701592