IBM Support

TSM Client Requirements for V6.2, which is past End-of-Support (EOS)

Troubleshooting


Problem

Hardware and Software Requirements for IBM Tivoli Storage Manager (TSM) 6.2 clients, which reached End-Of-Support (EOS) on April 30, 2015, and reaches End-of-Life (EOL) - for Linux, HP-UX, Solaris, Macintosh and Windows platforms on April 30, 2016 - for AIX platform on April 30, 2018.

Resolving The Problem

TSM 6.2 Client Requirements (V6.2 went EOS on April 30, 2015)

AIX
HP-UX Itanium (IA64)
Linux on POWER
Linux x86/x86_64
Linux zSeries
Macintosh
Solaris SPARC
Solaris x86/x86_64
Windows


AIX

Hardware
Operating System
Communication Protocol, Other
RS/6000 or System i or System p, or compatible hardware as supported by AIX.One of the following:
  • AIX 5.3 (Maintenance Level 5 or higher) (user or group names < 64 chars)
  • AIX 6.1
  • AIX 7.1

Backup/Archive client supports the following filesystems:
  • JFS
  • JFS2
  • JFS2 NFSv4
  • GPFS 3.2.1.8
    or higher fix level
  • GPFS 3.3.0.3
    or higher fix level
    (but not 3.3.0.11)
  • GPFS 3.4.0.4
    or higher fix level
  • VxFS 5.0
One of the following:
  • TCP/IP, which comes standard with AIX
  • Shared Memory Protocol (with AIX server only)

Note:
The Web backup-archive client requires TCP/IP
Additional Software
  • xlC.rte fileset (8.0.0.9 or higher)
  • xlsmp.rte fileset (1.6.0.3 or higher)

Java GUI and Web backup-archive client require:
  • Java JRE 5 or 6

NetApp Data ONTAP
Note:
  • The LAN-Free client also requires IBM Tivoli Storage Manager for Storage Area Networks (5608-SAN).
  • The NDMP client also requires IBM Tivoli Storage Manager Extended Edition (5608-ISX).
  • The HSM client also requires IBM Tivoli Storage Manager for Space Management (5608-HSM). Please see this page for the AIX HSM client requirements: http://www.ibm.com/support/docview.wss?uid=swg21248419



HP-UX Itanium (IA64)

Hardware
Operating System
Communication Protocol, Other
An HP Integrity server (Itanium) workstation or equivalent
  • 11i V2 and V3 for Itanium 2 64-bit
  • TCP/IP, which comes standard with HP-UX
  • Shared Memory (with HP-UX Itanium server only)

Note:
The Web backup-archive client requires TCP/IP
Additional Software:
Web backup-archive client and Java GUI require:
  • Java JRE 5 or 6
NOTE:
  • The LAN-Free client also requires IBM Tivoli Storage Manager for Storage Area Networks (5608-SAN).



Linux on POWER

Hardware
Operating System
Communication Protocol, Other
Linux on Power
  • IBM System p or IBM System i, with POWER processors, as supported by Linux distribution
No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11 (64 bit)
  • SLES 10 (64 bit)
    Note: SP1 and higher required for snapshot image backup
  • RHEL 5 (64 bit)
  • RHEL 6 (64 bit) with TSM 6.2.2 and higher
  • TCP/IP, which comes standard with Linux
  • Shared Memory (with Linux on Power TSM server only)
Additional Software
Java GUI and Web backup-archive client require:
  • Java: JRE 5 or 6
Note: LAN-free client also requires IBM Tivoli Storage Manager for SAN (5608-SAN)



Linux x86/x86_64

Hardware
Operating System
Communication Protocol, Other
An X86 based PC architecture (such as Pentium) or later, or AMD64/EM64T processor

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11
    (including SLES 11 level in Novell OES 11 details)
  • SLED 11
  • SLES 10
    (including SLES 10 level in Novell OES 2 details)
  • SLED 10
  • Note: SP1 and higher required for snapshot image backup on
    SLES 10 and SLED 10
  • Red Hat Enterprise Linux 6 for Servers with TSM 6.2.2 or higher
  • Red Hat Enterprise Linux 6 Desktop with TSM 6.2.2 or higher
  • Red Hat Enterprise Linux 5 for Servers
  • Red Hat Enterprise Linux 5 Desktop

Note: For "best effort" support of other Linux distributions, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21417165

Note: For supported file systems see this web page
http://pic.dhe.ibm.com/infocenter/tsminfo/v6r2/index.jsp?topic=/com.ibm.itsm.client.doc/c_bac_aclsupt.html

The following GPFS releases are supported:
  • 3.2 and higher 3.2 levels
  • 3.3.0.3 and higher 3.3 levels (but not 3.3.0.11)
  • 3.4.0.4 and higher 3.4 levels with TSM 6.2.2 and higher 6.2 TSM levels

Note: For VMware ESX Service Console support, see this technote: http://www.ibm.com/support/docview.wss?uid=swg21394300
  • TCP/IP, which comes standard with Linux
  • Shared Memory (only with Linux x86_64 TSM server)
Additional Software
Java GUI and Web backup-archive client require:
  • Java: JRE 5 or 6
Web backup-archive client also requires:
  • Firefox 2 or compatible
Note:


Linux zSeries

Hardware
Operating System
Communication Protocol, Other
Any z system supported by the Linux distributions listed in this table, in 64 bit mode

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • SLES 11
  • SLES 10
    Note: SP1 and higher required for snapshot image backup ​
  • RHEL 5
  • RHEL 6 with TSM 6.2.2 and higher
  • TCP/IP, which comes standard with Linux
  • Shared Memory (with zSeries Linux TSM server only)
Additional Software:
For Web B/A GUI:
  • Java: JRE 5 or 6
Note: The LAN-Free client also requires IBM Tivoli Storage Manager for Storage Area Networks (5608-SAN)




Macintosh

Hardware
Operating System
Communication Protocol, Other
Any PowerPC or Intel-based
Macintosh
Macintosh OS X:
10.5
10.6
10.7, with 6.2.2 or higher client
TCP/IP
Additional software:
For Java GUI and Web GUI: Java JRE 5 or 6



Solaris SPARC

Hardware
Operating System
Communication Protocol, Other
SPARC system (sun4u or sun4v or equivalent)

No additional RAM is required for product installation. RAM requirements for running the product vary widely and depend on your environment, configuration, and tasks that you perform. Additional RAM might be required to run the product.
  • Solaris 10 (32 bit or 64 bit) update 1 or higher
  • TCP/IP, which comes standard with Solaris
  • Shared Memory Communication (with TSM Solaris server only)
Additional Software
Java GUI and Web backup-archive client require:
  • Java: JRE 5 or 6



Solaris x86/x86_64

Hardware
Operating System
Communication Protocol, Other
An X86 based PC architecture (such as Pentium) or later, or x86_64 AMD64/EM64T processor
  • Solaris 10
  • Solaris 11
  • TCP/IP, which comes standard with Solaris
Additional Software
Java GUI and Web Backup-Archive client require:
  • Java JRE 5 or 6



Windows
Hardware
Operating System
Communication Protocol, Other
32-bit: An x32 or compatible processor, or multi-processor based computer

x64: An AMD64 or EM64T processor or multi-processor based computer

Client installation requires:
128 MB RAM
1.5 GB disk space


NOTE: Windows IA64 is supported with the 6.1-level client (6.1.3 or higher). Please see the 6.1 Requirements below.
Backup/Archive client (including Web client) and API client require one of the following:
  • Windows XP Professional, SP2 and higher
  • Windows 2003 Server, all editions, all SPs supported**
  • Windows 2003 Server R2, all editions, support for same features as in Windows 2003**
  • Windows Vista, all editions (Automated System Recovery (ASR) support begins with 6.2.2 for non-EFI), all SPs supported***
  • Windows 2008 Server and Windows 2008 Server Core, all editions (Automated System Recovery (ASR) support begins with 6.2.2 for non-EFI), all SPs supported
  • Windows Server 2008 R2, all editions (Automated System Recovery (ASR) support begins with 6.2.2 for non-EFI), all SPs supported.
  • Windows 7, all editions (Automated System Recovery (ASR) support begins with 6.2.2 for non-EFI), all SPs supported.

**NOTES on Windows 2003 requirements:
  • If you plan to back up System State or use Open File Support with the VSS snapshot provider, you must install Service Pack 1 (SP1) or higher Service Pack level, and you must install Microsoft hotfix roll-up packages 934016 (for COM+) and 940349 (for VSS). The hotfix roll-up packages can be found at Microsoft's support page http://support.microsoft.com.
  • If you plan to use a 64-bit machine, apply the Microsoft hotfix for knowledge base article 908675. The hotfix is included in Service Pack 2 for Microsoft Windows 2003. In case you cannot apply the entire Service Pack this particular hotfix can be provided by Microsoft upon request. See details at http://support.microsoft.com/kb/908675.

***NOTES on Windows Vista requirements:
  • SP1 or higher is required to back up or restore System State with the VSS snapshot provider.
One for the following, which are included in the base Windows product packages:
  • TCP/IP (the only one used for Web client)
  • Named Pipes (used in conjunction with TSM server running on same Windows machine)
  • Shared Memory (used in conjunction with TSM server running on same Windows machine)
Notes:
  • For information on which TSM client functions are supported on which hardware, see Function table
  • The Web client requires the Java plugin that is included in JRE 5 or JRE 6. The client is supported when running in Microsoft Internet Explorer and Mozilla Firefox browsers with the required plugin.
  • Only 64-bit clients can be run on 64-bit machines.
  • For information on running the TSM client in a virtual environment, see Virtual Machines.
  • Supported for Microsoft Hyper-V is documented in this IBM Technote
Note: LAN-free client also requires IBM Tivoli Storage Manager for SAN (5608-SAN)

Related Information

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Document Information

Modified date:
17 June 2018

UID

swg21700847