IBM Support

IBM Spectrum Protect and Tivoli Storage Manager Family Products with Support Extension contracts available

Question & Answer


Question

Which IBM Spectrum Protect Family products and releases have support extension contracts available for purchase beyond their End of Support (EOS) date?

Answer

Below is a table of recent IBM Spectrum Protect Family products and releases that have announced End of Support (EOS) dates. The table includes details on:

  • whether a product and release is eligible for a support extension contract, and if so, the last date for the extended support
  • which active releases or products are the upgrade or suggested replacement path

Note:

  • All older products are not eligible for support extensions and are not included in the table.
  • Contact your IBM Account team to apply for a support extension on an eligible product.

To realize the full value of your IBM software products and plan for software product upgrades, use the following site to search for the lifecycle of a particular IBM software product: IBM Support - Software lifecycle

To track how long your version of a particular IBM software product will be supported, allowing you to effectively plan your software investment and avoid any gaps in support, see at Standard and enhanced IBM software support lifecycle policies

Withdrawal announcement letters:

Table 1. Information about EOS and support extensions.
Product Product IDs Release EOS date Support Extension available?
If so, last date for extended support
Active supported releases or suggested replacement product
IBM Spectrum® Protect
Tivoli Storage Manager

IBM Spectrum Protect Extended Edition
Tivoli Storage Manager Extended Edition

IBM Spectrum Protect for Data Retention
IBM System Storage Archive Manager

IBM Spectrum Protect for Storage Area Networks
Tivoli Storage Manager for Storage Area Networks (SAN)
5725-W98
5608-E01

5725-W99
5608-E02

5725-X15
5608-E03

5725-X18
5608-E07
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect 8.1
Tivoli Storage Manager

Tivoli Storage Manager Extended Edition

IBM System Storage Archive Manager (SSAM)

Tivoli Storage Manager for Storage Area Networks (SAN)
5608-E01
5608-E02
5608-E03
6.4 30 September 2017
 
No IBM Spectrum Protect 8.1, 7.1
5608-E01
5608-E02
5608-E03
5608-E07
6.3 30 April 2017 No IBM Spectrum Protect 8.1, 7.1, 6.4
5608-E01
5608-E02
5608-E03
5608-E07

5641-E01
5641-E02
5641-E03
5641-E07
6.2 30 April 2015 Yes: AIX until 30 April 2018

No:  all non-AIX platform support extensions ended 30 April 2016

No extension for the Admin Center or Reporting and Monitoring

Transport Layer Security (TLS) is not supported for extensions
IBM Spectrum Protect 8.1, 7.1, 6.4
5608-E01
5608-E02
5608-E03
5608-E07
5641-E01
5641-E02
5641-E03
5641-E07
6.1 30 April 2014 Yes, until 30 April 2017

No extension for the Admin Center or Reporting and Monitoring

Transport Layer Security (TLS) is not supported for extensions
IBM Spectrum Protect 8.1, 7.1, 6.4
5608-ISM
5608-ISX
5608-ARM
5608-SAN
5641-ARM
5.5 30 April 2014 Yes, until 30 April 2017

No extension for the Admin Center

Transport Layer Security (TLS) is not supported for extensions
IBM Spectrum Protect 8.1, 7.1, 6.4
Tivoli Storage Manager for z/OS

Tivoli Storage Manager Extended Edition for z/OS

Tivoli Storage Manager for Data Retention for z/OS

Tivoli Storage Manager for z/OS USS client and API
5698-A13
5698-A11
5698-A25
5698-USS
5.5 30 Sept 2014 Yes, until 30 Sept 2017 z/OS Server: none, use Tivoli Storage Manager for z/OS Media

z/OS Client: 6.1 z/OS USS client
5698-A13
5698-A11
5698-A25
5698-USS
5.4 30 Sept 2012 Yes, until 30 Sept 2015 z/OS Server: none, use Tivoli Storage Manager for z/OS Media

z/OS Client: 6.1 z/OS USS client
Tivoli Storage Manager for Advanced Copy Services (ACS) 5608-E10 6.1 30 April 2014 No None, use Tivoli Storage FlashCopy Manager
5608-ACS 5.5 30 April 2014 No None, use Tivoli Storage FlashCopy Manager
IBM Tivoli Storage Manager for Copy Services (CS) 5608-E11
5641-E11
6.1 30 April 2014 No None, use Tivoli Storage FlashCopy Manager
5608-CSS 5.5 30 April 2014 No None, use Tivoli Storage FlashCopy Manager
IBM Spectrum Protect for Databases
Tivoli Storage Manager for Databases
5725-X01
5608-E04
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect for Databases 8.1
Tivoli Storage Manager for Databases 5608-E04 6.4 30 September 2017 No IBM Spectrum Protect for Databases 8.1, 7.1
5608-E04 6.3 30 April 2017 No IBM Spectrum Protect for Databases 8.1, 7.1,
6.4
5608-E04 5.5 30 April 2014 Yes, until 30 April 2017 IBM Spectrum Protect for Databases 8.1, 7.1, 6.4
IBM Spectrum Protect for Enterprise Resource Planning
Tivoli Storage Manager for Enterprise Resource Planning
5725-X03
5608-E05
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension IBM Spectrum Protect for Enterprise Resource Planning 8.1
Tivoli Storage Manager for Enterprise Resource Planning (ERP) 5608-E05 6.4 30 September 2017 No IBM Spectrum Protect for Enterprise Resource Planning 8.1, 7.1
5608-E05 6.3 30 April 2017 No IBM Spectrum Protect for Enterprise Resource Planning 8.1, 7.1, 6.4
5608-E05
5641-E05
6.2 30 April 2015 No IBM Spectrum Protect for Enterprise Resource Planning 8.1, 7.1, 6.4
5608-E05
5641-E05
6.1 30 April 2014 Yes, until 30 April 2017 IBM Spectrum Protect for Enterprise Resource Planning 8.1, 7.1, 6.4
5608-APR 5.5 30 April 2014 Yes, until 30 April 2017 IBM Spectrum Protect for Enterprise Resource Planning 8.1, 7.1, 6.4
IBM Spectrum Protect for Mail
Tivoli Storage Manager for Mail
5725-X02
5608-E06
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect for Mail 8.1
Tivoli Storage Manager for Mail 5608-E06 6.4 30 September 2017 No IBM Spectrum Protect for Mail 8.1, 7.1
5608-E06 6.3 30 April 2017 No IBM Spectrum Protect for Mail 8.1, 7.1, 6.4
5608-E06
5641-E06
6.1 30 April 2015 No IBM Spectrum Protect for Mail 8.1, 7.1, 6.4
5608-APE 5.5 30 April 2014 Yes, until 30 April 2017 IBM Spectrum Protect for Mail 8.1, 7.1, 6.4
Tivoli Storage Manager for Mail for z/OS 5698-A12 5.5 30 Sept 2014 Yes, until 30 Sept 2017 None
IBM Spectrum Protect for Space Management
Tivoli Storage Manager for Space Management
5725-X04
5608-E12
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect for Space Management 8.1
Tivoli Storage Manager for Space Management (HSM UNIX) 5608-E12 6.4 30 September 2017 No IBM Spectrum Protect for Space Management 8.1, 7.1
5608-E12 6.3 30 April 2017 No IBM Spectrum Protect for Space Management 8.1, 7.1, 6.4
5608-E12 6.2 30 April 2015 No IBM Spectrum Protect for Space Management 8.1, 7.1, 6.4
5608-E12 6.1 30 April 2014 No IBM Spectrum Protect for Space Management 8.1, 7.1, 6.4
5608-HSM 5.5 30 April 2014 No IBM Spectrum Protect for Space Management 8.1, 7.1, 6.4
IBM Spectrum Protect for Virtual Environments
Tivoli Storage Manager for Virtual Environments
5725-X00
5725-A44
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect for Virtual Environments 8.1
Tivoli Storage Manager for Virtual Environments (VE) 5725-A44 6.4 30 September 2017 No IBM Spectrum Protect for Virtual Environments 8.1, 7.1.6
5725-A44 6.3 30 April 2017 No IBM Spectrum Protect for Virtual Environments 8.1, 7.1, 6.4
5725-A44 6.2 30 April 2016 No IBM Spectrum Protect for Virtual Environments 8.1, 7.1, 6.4
IBM Spectrum Protect HSM for Windows
Tivoli Storage Manager for HSM for Windows
5725-X14
5608-E13
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect HSM for Windows 8.1
Tivoli Storage Manager for HSM for Windows 5608-E13 6.4 30 April 2017 No IBM Spectrum Protect HSM for Windows 8.1, 7.1
5608-E13 6.3 30 April 2015 No IBM Spectrum Protect HSM for Windows 8.1, 7.1
5608-E13 6.1 30 April 2014 No, support extensions ended 30 April 2016 IBM Spectrum Protect HSM for Windows 8.1, 7.1
IBM Tivoli Storage Manager Suite for Unified Recovery
Tivoli Storage Manager Suite for Unified Recovery Entry
5724-Z12
5725-H25
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect Suite 8.1
IBM Spectrum Protect Suite Entry 8.1
Tivoli Storage Manager Suite for Unified Recovery
Tivoli Storage Manager Suite for Unified Recovery Entry
5724-Z12
5725-H25
6.4 30 September 2017 No IBM Spectrum Protect Suite 8.1, 7.1
IBM Spectrum Protect Suite Entry 8.1, 7.1
5724-Z12
5725-H25
6.3 30 April 2017 No IBM Spectrum Protect Suite 8.1, 7.1, 6.4
IBM Spectrum Protect Suite Entry 8.1, 7.1, 6.4
Tivoli Storage Manager Suite for Unified Recovery 5724-Z12 6.2 30 April 2015 No IBM Spectrum Protect Suite 8.1, 7.1, 6.4
IBM Spectrum Protect Snapshot
Tivoli Storage FlashCopy® Manager
5725-X22
5724-X94
4.1.x
4.1.x
31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect Snapshot 8.1
Tivoli Storage FlashCopy Manager 5608-W07
5724-X94
3.2.x 30 September 2017 No IBM Spectrum Protect Snapshot 8.1, 4.1
5608-W07
5724-X94
3.1.x 30 April 2017 No IBM Spectrum Protect Snapshot 8.1, 4.1, 3.2
5608-AC6
5641-A06
5724-X94
2.1.x 30 April 2015 No IBM Spectrum Protect Snapshot 8.1, 4.1, 3.2
5608-AC6
5641-A06
5724-X94
2.2 30 Sept 2015 No IBM Spectrum Protect Snapshot 8.1, 4.1, 3.2
IBM Spectrum Protect for Workstations - Starter Edition
Tivoli Storage Manager Fastback for Workstations - Starter Edition
5725-X13
5724-S64
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect for Workstations 8.1
Tivoli Continuous Data Protection for Files (CDP)
Tivoli Continuous Data Protection for Files Starter Edition
5608-APG
5724-S64
6.3.x 30 April 2017 No IBM Spectrum Protect for Workstations 8.1, 7.1
TSM FastBack for Workstations 7.1
5608-APG
5641-FSE
5641-FSF
5724-S64
3.1.x
3.1.3
30 April 2015 No IBM Spectrum Protect for Workstations 8.1, 7.1
Tivoli Storage Manager FastBack for Workstations 7.1
IBM Spectrum Protect for Workstations
Tivoli Storage Manager FastBack for Workstations
5725-X12
5724-Y96
7.1 31 December 2021 No:  In some cases, IBM offers extended support for usage and known defects in eligible products. Contact your IBM Account team to find out more about how to apply for a support extension. IBM Spectrum Protect for Workstations 8.1
Tivoli Storage Manager FastBack for Workstations 5724-Y96 6.3 30 April 2017 No IBM Spectrum Protect for Workstations 8.1, 7.1
5641-A05
5724-Y96
6.1 30 April 2015 No IBM Spectrum Protect for Workstations 8.1, 7.1
Tivoli Storage Manager FastBack
Tivoli Storage Manager FastBack Center
Tivoli Storage Manager FastBack for Bare Machine Recovery
Tivoli Storage Manager FastBack for Microsoft Exchange
5641-A01
5641-A02
5641-A03
5641-A04
5641-A11
5724-U93
5724-U94
5724-U95
5724-V35
6.1 30 April 2016 Yes, until April 30, 2019 None, use Tivoli Storage Manager Entry
5641-U93
5641-U94
5641-U95
5641-V35
5724-U93
5724-U94
5724-U95
5724-V35
5.5 30 April 2014 No None, use Tivoli Storage Manager Entry
Tivoli Storage Manager FastBack for Storwise V7000 5639-FB1 6.1 30 April 2016 No None


 

The information in this table is believed to be accurate, but actual eligibility is determined during the support extension application process. Any corrections to the table will be noted in the Change History below.



 

-----------------------------

Change History:

  • 15 April 2015: Original text published
  • 15 April 2015: TLS exclusion in IBM Tivoli Storage Manager extensions
  • 23 April 2015: Added column with active releases or suggested replacement products
  • 15 July 2015: No support extensions for Reporting and Monitoring in IBM Tivoli Storage Manager 6.1 and 6.2
  • 10 May 2016: Added EOS for IBM Tivoli Storage Manager 6.3 products and IBM Tivoli Storage FlashCopy® Manager 3.1 and IBM Tivoli Storage Manager HSM for Windows 6.4, none of which allow support extensions
  • 13 February 2017: Added EOS for IBM Tivoli Storage Manager 6.4 products and IBM Tivoli Storage FlashCopy Manager3.2, none of which allow support extensions
  • 1 February 2021: Added EOS for IBM Spectrum Protect 7.1 products and IBM Spectrum Protect Snapshot 4.1.

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU054","label":"Systems w/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"ARM Category":[{"code":"a8m50000000Ci4PAAS","label":"Client"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.5.0;6.1.0;6.2.0;6.3.0;6.4.0;7.1.0;and future releases"},{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU054","label":"Systems w/TPS"},"Product":{"code":"SSSQWC","label":"Tivoli Storage Manager Extended Edition"},"ARM Category":[{"code":"a8m50000000Ci4PAAS","label":"Client"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.5.0;6.1.0;6.2.0;6.3.0;6.4.0;7.1.0;and future releases"},{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU054","label":"Systems w/TPS"},"Product":{"code":"SSAT9S","label":"IBM System Storage Archive Manager"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.2.0;6.3.0;6.4.0;7.1.0;and future releases"},{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU054","label":"Systems w/TPS"},"Product":{"code":"SSEQVQ","label":"IBM Spectrum Protect"},"ARM Category":[{"code":"a8m50000000Ci4PAAS","label":"Client"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.0;and future releases"}]

Document Information

Modified date:
08 February 2021

UID

swg21700380