IBM Support

Removal of ClearCase foundation fails

Troubleshooting


Problem

Removal of ClearCase® foundation fails after addition of automatic view support.

Symptom

You installed "ClearCase foundation." Then, you modified the installation to add "Automatic view client" and remove "ClearCase foundation."

Result: Removal of ClearCase® foundation in this context fails with the error message, "validation of CC_ServerProcessUserID, username, and password don't match".

Resolving The Problem

If you installed ClearCase® foundation and later decide that you do not want it, remove it and reboot the machine. Then, use IBM® Installation Manager to add support for the automatic view client.

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Document Information

Modified date:
23 November 2020

UID

swg21698313