Troubleshooting
Problem
IBM Control Center Service level criteria (SLCs) are sending alerts that the Business Process data did not arrive in Sterling B2B Integrator (SI).
Symptom
The Control Center Workflow SLC is looking for values in XFER.MBOX_PATH and that the XFER.IS_PUT is true.
This information is not found in the IBM Control Center database but shows in the Sterling B2B Integrator dashboard.
Other events for the Business Process are found in IBM Control Center from Sterling B2B Integrator.
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.0;5.4.2.1;5.4.2;5.4.1;5.4;5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.5;5.2.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
12 June 2026
UID
swg21698211