Troubleshooting
Problem
Attempts to install IBM Installation Manager from a network location fails with the error 'Could not create the Java virtual machine.'
Symptom
When you run the following network installation command, the error occurs.
C:\Users\user1>\\FTPservername\somepath\agent.installer.win32.win32.x86_1.8.1000.20141126_2002\install.exe
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
Even if you run the java -version, the same error occurs.
C:\Users\user1>\\FTPservername\somepath\agent.installer.win32.win32.x86_1.8.1000.20141126_2002\jre_7.0.7001.20140909_1712\jre\bin\java.exe -version
[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSDV2W","label":"IBM Installation Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Install","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.8;1.8.1;1.8.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
25 October 2021
UID
swg21698055