Troubleshooting
Problem
When accessing IBM FileNet IDM Web Services 4.0.3 FP1 through Microsoft Internet Explorer 11, users were seeing the "Netscape Communicator" error message.
Symptom
"Sorry, the IDM Web Services 4.x application is not currently compatible with Netscape Communicator. Contact your System Administrator for assistance."
[{"Product":{"code":"SS5USE","label":"IBM FileNet Web Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WEB Services","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.0.3","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21697646