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IV63655: SYSTEM CRAHES AT PMSVCS PM_GET_PROCESS_DATA APPLIES TO AIX 7100-03 14/11/17 PTF PECHANGE

A fix is available

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APAR status

  • Closed as program error.

Error description

  • System crashes with the stack like these:
    
    [00023900]abend_trap+000000 ()
    [0010B0C8]xmdbg_error+000088 (??, ??, ??, ??)
    [0010A4B8]xmdbg_do_xmfree_record+0005F8
    (F1000A020374A100, F1000A01C0000000,
       F1000A01C00C0D20, 0000436000004360, F0000000300193C0)
    [0010C914]xmfree+000354 (??, ??)
    [0610CD0C]pm_get_process_data+00032C (??, ??, ??, ??, ??,
    ??, ??)
    [00003934]mfspurr_sc_flih01+000170 ()
    [kdb_get_virtual_memory] no real storage @
    FFFFFFFFFFFF2C0
    [9000000008B64F4]09000000008B64F4 ()
    [kdb_read_mem] no real storage @ FFFFFFFFFFF8F80
    
    
    pvthread+00BB00 STACK:
    [0612BAC4]pm_cb_get_process_data@AF135_13+000164
    (0000000000000000, 00000000000000C0,
       0000000000000002, 00000000000000B8, 0000000000000000,
    F1000100E2EAB058 [??])
    [000F8488]pm_serialize_update_context@AF113_5+0000A8 (??,
    ??, ??, ??)
    [00014F50].kernel_add_gate_cstack+000030 ()
    [06123E18]pm_get_process_data+000278 (??, ??, ??, ??, ??,
    ??, ??)
    [00003938]mfspurr_sc_flih01+000174 ()
    [kdb_get_virtual_memory] no real storage @
    FFFFFFFFFFFF200
    [9000000008BDDF4]09000000008BDDF4 ()
    [kdb_read_mem] no real storage @ FFFFFFFFFFF8F80
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:
    * Systems running the 7100-03 Technology Level with the
    * bos.pmapi.pmsvcs fileset at 7.1.3.0 or 7.1.3.15
    ****************************************************************
    * PROBLEM DESCRIPTION:
    * System crashes with the stack like these:
    *  00023900 abend_trap+000000 ()
    *  0010B0C8 xmdbg_error+000088 (??, ??, ??, ??)
    *  0010A4B8 xmdbg_do_xmfree_record+0005F8
    * (F1000A020374A100, F1000A01C0000000,
    *    F1000A01C00C0D20, 0000436000004360, F0000000300193C0)
    *  0010C914 xmfree+000354 (??, ??)
    *  0610CD0C pm_get_process_data+00032C (??, ??, ??, ??, ??,
    * ??, ??)
    *  00003934 mfspurr_sc_flih01+000170 ()
    *  kdb_get_virtual_memory  no real storage @
    * FFFFFFFFFFFF2C0
    *  9000000008B64F4 09000000008B64F4 ()
    *  kdb_read_mem  no real storage @ FFFFFFFFFFF8F80
    * pvthread+00BB00 STACK:
    *  0612BAC4 pm_cb_get_process_data@AF135_13+000164
    * (0000000000000000, 00000000000000C0,
    *    0000000000000002, 00000000000000B8, 0000000000000000,
    * F1000100E2EAB058  ?? )
    *  000F8488 pm_serialize_update_context@AF113_5+0000A8 (??,
    * ??, ??, ??)
    *  00014F50 .kernel_add_gate_cstack+000030 ()
    *  06123E18 pm_get_process_data+000278 (??, ??, ??, ??, ??,
    * ??, ??)
    *  00003938 mfspurr_sc_flih01+000174 ()
    *  kdb_get_virtual_memory  no real storage @
    * FFFFFFFFFFFF200
    *  9000000008BDDF4 09000000008BDDF4 ()
    *  kdb_read_mem  no real storage @ FFFFFFFFFFF8F80
    ****************************************************************
    * RECOMMENDATION:
    * Install APAR IV63655.
    ****************************************************************
    

Problem conclusion

  • Fixed in the code.
    

Temporary fix

Comments

  • 7100-03 - use AIX APAR IV63655
    

APAR Information

  • APAR number

    IV63655

  • Reported component name

    AIX V7.1

  • Reported component ID

    5765H4000

  • Reported release

    710

  • Status

    CLOSED PER

  • PE

    YesPE

  • HIPER

    NoHIPER

  • Submitted date

    2014-08-15

  • Closed date

    2014-08-18

  • Last modified date

    2015-05-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    IV63846

Fix information

  • Fixed component name

    AIX V7.1

  • Fixed component ID

    5765H4000

Applicable component levels

  • R710 PSY U865702

       UP15/05/19 I 1000

PTF to Fileset Mapping

[{"Business Unit":{"code":"BU009","label":"Systems - Cognitive"},"Product":{"code":"SSMV87","label":"AIX Enterprise Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":""},{"Business Unit":{"code":"BU011","label":"Systems - zSystems software"},"Product":{"code":"SSMVAX","label":"AIX Express Edition"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":""},{"Business Unit":{"code":"BU011","label":"Systems - zSystems software"},"Product":{"code":"SG11R","label":"APARs - AIX 7.1 environment"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"710","Edition":""}]

Document Information

Modified date:
19 May 2015