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DOORS client error: DXL Server Failed

Troubleshooting


Problem

IBM Rational DOORS client is terminated with "DXL Server Failed" error.

Symptom

You receive an error from DOORS report window randomly:


DXL server failed: Bad DXL API protocol header (No such file or directory)

[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.3;9.3.0.1;9.3.0.2;9.3.0.3;9.3.0.4;9.3.0.5;9.3.0.6;9.3.0.7;9.3.0.8;9.4;9.4.0.1;9.4.0.2;9.5;9.5.0.1;9.5.0.2;9.5.1;9.5.1.1;9.5.1.2;9.5.1.3;9.5.2;9.5.2.1;9.5.2.2;9.6;9.6.0.1;9.6.0.2;9.6.0.3;9.6.0.4;9.6.1;9.6.1.1;9.6.1.2;9.6.1.3;9.6.1.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21687793