Troubleshooting
Problem
You may find that you receive a fatal error when attempting a SSH connection to QRadar using PuTTY after upgrading to QRadar 7.2mr3.
Symptom
After the upgrade, the following PuTTY exception may be received:
PuTTY Fatal Error:
Couldn't agree a client-to-server cipher (available: aes128-ctr,aes192-ctr,aes-256-ctr,arcfour256,arcfour128,arcfour)
[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations - 3rd Party","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.2","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21687060