Troubleshooting
Problem
The Guardium sniffer process is restarting several times per minute and STAPs are not active on the GUI. In snif_stderr.txt file you see multiple errors like: guard::datasource::Policy_rule_action_Rule_action_type_IsValid(value)
Symptom
- STAPs red in the GUI
- In GUI->Guardium Monitor->Buffer Usage Monitor the column "Mem Sniffer" is increasing and decreasing in size very often
- In the same report, the column "TID" is changing very often.
- In the snif_stderr.txt (available from fileserver) you see an error:
libprotobuf FATAL ../../../BUILD/guard-platform/libs/guard++/datasource/datasource.pb.h:6545] CHECK failed: ::guard::datasource::Policy_rule_action_Rule_action_type_IsValid(value): (value)
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF035","label":"z\/OS"}],"Version":"8.0.1;8.1;8.2;9.0;9.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21685799