IBM Support

Issues with Firefox version 31.x and 32.x and outbound SSL inspection using the IBM Security Network Protection appliance

Troubleshooting


Problem

Firefox version 31.x and 32.x do not load HTTPS web pages because it fails to validate certificates created by outbound SSL inspection. Also, Firefox cannot access the local management interface from a computer protected by the appliance.

[{"Product":{"code":"SSHLHV","label":"IBM Security Network Protection"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"General Information","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.3.1;5.3.3","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}},{"Product":{"code":"SSFSVP","label":"IBM QRadar Network Security"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Firmware","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
23 January 2021

UID

swg21685118