IBM Support

Sequence job not triggering email notification

Troubleshooting


Problem

How to debug a DataStage sequence job that uses the email notification stage and the email is not sent

Symptom

Sequence job indicates email notification stage sent the email but no email was received.

[{"Product":{"code":"SSVSEF","label":"IBM InfoSphere DataStage"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.1.2.0;9.1;8.7;8.5;11.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
25 April 2025

UID

swg21684899