IBM Support

No traffic is being captured in InfoSphere Guardium reports

Troubleshooting


Problem

InfoSphere Guardium captures two types of traffic: 1. TCP/IP or remote traffic is traffic from remote applications to the database server 2. Shared memory traffic is local traffic generated at the database server If neither of the above traffic is captured, there may be many factors to consider.

Symptom

Partially or fully missing database traffic in reports.

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.1;9.0;8.2;8.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21684016