Troubleshooting
Problem
User configured to use TSM for Guardium system backup. In Guardium GUI, it always failed to save the TSM configuration.
Symptom
In Guardium GUI -> Administration Console -> Data Management -> System Backup, after inputting all required fields and clicking "Apply" button to save the TSM configuration, got following error:
Please correct the following errors and try again:
Failed to send a test file to the tsm destination. There might be some misconfiguration.
However, user can confirm all fields have been inputted correctly. It's unclear what is the misconfiguration.
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.1;9.0;8.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21683468