IBM Support

ITCAM T6 RRT Agent will not run with GSKit 8

Troubleshooting


Problem

When an ITCAM 7.4 agent and an ITM 6.3 component are installed on the same system, GSKit 8 is installed and the ITCAM agent does not start.

Symptom

Agent fails to start.

[{"Product":{"code":"SS5MD2","label":"Tivoli Composite Application Manager for Transactions"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITCAM TRANSACT RRT 5724S79RR v710","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21683135