IBM Support

Unable to deploy policy to IBM QRadar Network Security IQNS (XGS) in SiteProtector.

Troubleshooting


Problem

The IQNS LMI does not reflect the policies that are currently deployed on the IQNS in SiteProtector.

Cause

Several agent updates introduced support and fixes for SiteProtector to support the IBM QRadar Network Security IQNS IPS appliance. In order to manage your appliance, the current version of your SiteProtector Database must support your appliance firmware version.

Resolving The Problem

To ensure compatibility with appliance firmware and policy, be sure to update your SiteProtector Database Service Release to the latest version.
 

[{"Product":{"code":"SSFSVP","label":"IBM QRadar Network Security"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Performance","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.4","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}},{"Product":{"code":"SSHLHV","label":"IBM Security Network Protection"},"Business Unit":{"code":"BU008","label":"Security"},"Component":"Performance","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.3;5.3.1;5.3.2;5.3.3","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

Document Information

Modified date:
23 January 2021

UID

swg21682809