IBM Support

Internal Server Error while exporting to snapshot in TM1 Web

Troubleshooting


Problem

Choosing the option to Snapshot to Excel in TM1Web, the following error message is displayed: "Internal Server Error".

Symptom

Error message is displayed "Internal Server Error".

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Web","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21682360