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Sterling Control Center runBatch.sh script not working for new template

Troubleshooting


Problem

Attempts to create new rules with RunBatch.sh based on own templates fails to work with error CRUL008E. The full error seen is: Error performing Rule creation ... com.sterlingcommerce.scc.common.RuleException: CRUL008E Rule Creation failed., CRUL001E Invalid Rule, missing element: match, Rule:

Symptom

RunBatch.sh is being given the following rule template to generate rules from (the actual values for the variables are passed from an answer file, and are not strictly relevant to this issue, thus are intentionally omitted here):

<?xml version="1.0" encoding="UTF-8"?>
<rule>
<actionId>&actionid;</actionId>
<desc>&desc;</desc>
<enabled>&enabled;</enabled>
<id>&id;</id>
<match>&quot;/event[FG.EVENT_CODE = &apos;&messageid;&apos;]&quot;</match>
<relative_priority>&rpriority;</relative_priority>
<linkedRule>
<enabled>&lnkenabled;</enabled>
<nonResolutionActionId>&ractionid;</nonResolutionActionId>
<resolutionActionId>&ractionid;</resolutionActionId>
<resolutionTimeout>&timeout;</resolutionTimeout>
</linkedRule>
<effectiveMatch>&quot;/event[FG.EVENT_CODE = &apos;&messageid;&apos;]&quot;</effectiveMatch>
<priority>&priority;</priority>
</rule>

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.4;5.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21681596

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