Troubleshooting
Problem
You successfully installed STAP on Red Hat Enterprise Linux(RHEL) by Guardium Installation Manager(GIM). But after a reboot of the RHEL system, you observed that STAP was inactive or offline.
Symptom
STAP can run normally before the system reboot, but after system reboot, stap process is not started while GIM and SUPERVISOR processes are started and running.
In <GIM_installation_dir>/modules/central_logger.log, you will see the following message:
./init_installer: line 154: update-rc.d: command not found
And the /var/log/messages file on RHEL system may contain the following message:
Tap_controller::init failed Opening pseudo device /dev/guard_ktap No such file or directory. Sleeping...
GUARD-01: Error Initializing STap Opening pseudo device /dev/guard_ktap No such file or directory. Sleeping...
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.1;9.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21680476