Troubleshooting
Problem
The following technical note outlines some basic troubleshooting steps for WinCollect log sources that use WinCollect File Forwarder protocol.
Symptom
The Log source is in error with the message: ERROR - Events have not been received from this Log Source in over 720 minutes.
[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"WinCollect","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3.1;7.3;7.2.8;7.2","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
10 May 2019
UID
swg21679876