II14476: CAE CLIENT RECEIVES ERROR TCP CONNECTION TO SERVER RMI PORT SUCCESSFUL, BUT THE HANDSHAKE DID NOT COMPLETE

APAR status

• INTRAN

Error description

• DB2 Query Monitor FMID H238230 - COMPID 5655E6701 - RELEASE 230
  
  The DB2 Query Monitor v2.3 COMPID 5655E6701 CAE client receives
  error "TCP connection to server RMI port successful, but the
  handshake did not complete..."
  
  The full text of the message is:
  
  TCP connection to server RMI port successful, but the handshake
  did not complete in a timely manner.  The most likely cause of
  this is excessive load on the server, although excessive load on
  the client or network bandwidth issues could also be involved.
  
  If this problem happens each time the user tries to login to the
  server from a particular location, the problem is most likely
  caused by a firewall.  The firewall could be on the client PC,
  or the firewall could be between the CAE Server and the client
  PC. The firewall could be preventing the CAE Client from
  listening for and/or receiving connections from the CAE Server
  using the ports 3444 and 3446.
  
  Due to the wide variety of network configurations there can be
  other reasons for this problem, but the firewall issue is the
  most common reason.
  
  The full documentation on the network requirements can be found
  in the "Network and firewall" section of the "Requirements"
  chapter (Chapter 2) of the Query Monitor User's Guide.
  
  The most current version of the DB2 Query Monitor User's Guide
  is available on the "IBM DB2 and IMS Tools DB2 Tools
  Publications" page online at:
  
  www.ibm.com/software/data/db2imstools/db2tools-library.html
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels