II14108: HOW TO SEND CUSTOMER DOCUMENTATION FOR TDS FOR Z/OS PMRS TO ECUREP FTP SITE (COMPID 569510100)

APAR status

• Closed as canceled.

Error description

• Documentation may be sent via FTP or EMAIL.  FTP is preferred.
  The FTP site is ftp.emea.ibm.com.
  Use the following instructions to send documentation to the
  FTP site:
  From the TSO READY: prompt enter: ftp ftp.emea.ibm.com
   At the USER: prompt, enter: anonymous
   At the password prompt, enter: your_email_address
   (i.e. your_user_id@company.com)
   At the Command: prompt, enter: cd toibm/mvs
  At the Command: prompt, enter: bin
     (This tells the system to do all transfers in BINARY mode,
     and is necessary to correctly process TERSED, TAR, or ZIP
     files).
  put yourfile.bin YOUR.FTPSITE.DSN
  At the Command: prompt, enter: quit
  .
  .
  where yourfile.bin is the file that you wish to send and
  YOUR.FTPSITE.DSN must follow following naming conventions:
  .
  xxxxx.bbb.ccc.yyy.yyy.EEE
  Field  Explanation     Sample
  xxxxx  PMR Number       00111
  bbb    Branch Office    L6Q
  ccc    IBM Country Code 000
  
  .
   yyy.yyy A short description for the file type dump
  .
   EEE file extension -
       should be TRS if file is TERSED with TRSMAIN
       should be TAR if file is from tar or pax backup
       should be ZIP for a ZIP file
  
  .
  NOTE:  The automatic process will attempt to unterse all
         files regardless of the file extension.  All files
         should be tersed except for TAR or ZIP files.
         For any file sent untersed, the PMR will be updated
         with this message:
        Your Action is required: Untersing problems with file:
  
  
         The same mesage will be issued if there are actual
         problems untersing a file (for example if the tersed
         file was sent in ASCII mode instead of BINARY mode
  
  .
  The PMR will automatically be updated when the file(s) is
  received on the FTP site.
  Email documentation may be sent as attachments to:
  mvs_support@mainz.ibm.com
  The SUBJECT field of the email must be the PMR number (i.e.
  PMR<pmr>,<branch>,<country>
  For example, if your PMR number is:
  00123 , branch office is GWA, country code is 001
  Use following subject for your mail:
  PMR00123,GWA,001
  or
  PMR 00123 GWA 001
  If tersed files are sent they will be automatically
  untersed and stored (as is also done for the FTP site).
  The PMR will be updated and a call generated to alert
  support that the email has been received.
  You will also receive a REPLY EMAIL from
  no_reply@mainz.ibm.com  which will tell you
  if the email was received OK or if there were
  any problems.
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• Closing for customer view
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels