Troubleshooting
Problem
The JobManager_message.log file has entries showing that the system resources scan could not be performed and the agent is not sending scan results to the server. With error code 127, either a file or library is not found.
Symptom
Messages:
From <TWAHome>/TWS/stdlist/JM/JobManager_message.log:
AWSITA104E Unable to perform the system resources scan. The error is "operation failed with error code 127"
From <TWAHome>/TWS/stdlist/JM/JobManager_trace.log:
"...
<LogText><![CDATA[command </opt/IBM/TWA/TWS/bin/citLauncher> executed with error(s)! exit why is <1>, exit code is <127>]]></LogText>
...
<SourceFileName="../../../../src/TWASubagent/JobManager/raa/CITManager.cpp"
Method="executeWithLauncher" Line="601"/>
...
<LogText><![CDATA[AWSITA104E Unable to perform the system resources
scan. The error is "operation failed with error code 127".]]></LogText>
...
<LogText><![CDATA[AWSITA105E Unable to notify scan results to the
server because of a resources scanner error.]]></LogText>
..."
[{"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"8.5.1;8.6;9.1;9.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21669170