IBM Support

SFTP Poller Frontside Handler does not pick up files from directory

Troubleshooting


Problem

When the SFTP Poller Frontside Handler is configured on the IBM WebSphere DataPower SOA appliance to retrieve files from a directory on the SFTP server, the SFTP poller might not pick up the files depending on the number of files in the directory. For example, the SFTP poller might not pick up files if the number of files in the directory is greater than 50,000.

Symptom

1,YYYY0110T174154Z,default,sftp,error,,,580895,,0x80e005d9,,,"Could not parse XML for file listing: document size limit of 4194304 bytes exceeded, aborting"

1,YYYY0110T174154Z,MY_DOMAIN,file-poller,notice,source-sftp-poller,SFTP-Poller,580895,,0x80e000c9,,,"No input found during poll sequence for URL 'sftp://my-sftp-server/~/inbound/'"

[{"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"4.0.2;5.0.0;6.0.0;6.0.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
08 June 2021

UID

swg21668212